No Shows and Late Cancellation Policy

If you reserve a class and forget to cancel it at least 2 hours in advance, you will be charged a $15 fee for late cancellation (except for those with a 20,10, and 5 class pass, who will lose a class pass).

In-Person Classes:

If you don't cancel your reservation with at least a 2-hour notice before your class begins,

If you don't show up to class or

If you arrive after the class has already started and the door is locked,

You will be charged a no-show fee of $15.00 as an unlimited member or a class pass as a pass holder.

For Livestream Sessions: In the event that you are unable to cancel your reservation with a minimum of 2 hours notice before your session starts or if you fail to connect to your session as a no-show, a fee of $15.00 will be applied.

Late Entry

We strongly discourage arriving late. The door will be locked 3 minutes after the scheduled start time of the class.

If you arrive more than 5 minutes late, it will be considered a no-show and the penalties for no-shows (as stated above) will be applicable.

The cancellation policy exists to guarantee that everyone has an opportunity to participate.

POLICY UPDATES

This Policy may change from time to time and is available on our website.

PRIVACY POLICY COMPLAINTS AND ENQUIRIES

If you have any queries or complaints about our Privacy Policy please contact us at:

Kindred Warrior:
231 Main St, Lilydale, VIC 3140
Contact Us page
040 6007 224